Age UK Ashford

Farrow Court
Stanhope Road
Ashford
TN23 5RF
United Kingdom

Email: admin@ageukhla.org.uk
Telephone: 01303 269602

Age UK Hythe, Lyminge and Ashford’s Day Care service provides older people with a comfortable, safe and stimulating environment in which to spend their day.

The service also gives the most frail or vulnerable person the opportunity to socialise confidently, benefitting from social integration with like-minded individuals, whilst giving respite to carers and families.

What would my day include?

Whilst here with us for the day, a varied programme of activities are offered both morning and afternoon, e.g. seated exercise, new age curling, art, singing and much more and includes a two course freshly prepared lunch and refreshments throughout the day.

Our team of staff and volunteers are on hand to ensure you have the best experience possible.

There is an opportunity to enjoy our café and other hub spaces if you would rather not take part in the main activity of the day

How do I get there?

We have a fleet of wheelchair accessible vehicles that can collect and return you home at the end of each day. There is a small additional fee for this and is subject to availability.

Do I need to be a member?

There is no need for you to register as a member, everyone is welcome.

How do I book in?

You can make contact with us by emailing admin@ageukhla.org.uk or calling 01303 269602. We will take your details and pass them on to the relevant team member.

How do I pay?

You will be sent an invoice at the beginning of the month for the services you were provided with in the previous month. You can either make payment by card by calling us on 01303 269602 or by paying on line via BACS. Please note, we no longer accept payment by cash or cheque.

Farrow Court
Stanhope Road
Ashford
TN23 5RF
United Kingdom

Email: admin@ageukhla.org.uk
Telephone: 01303 269602

If you have been diagnosed with dementia or you are supporting a friend or family member with dementia, we can help you. We empower people affected by dementia to carry on their chosen lifestyle. We equip people with knowledge and practical support to live well with dementia and we also understand the impact of dementia on family and friends.

We will work with you to discuss not only what your needs are but what you want out of life, make plans for the future and help you achieve this. We will help you create an individual support plan and work with you to achieve the results you want. We can meet with you at your home, or somewhere else where you feel comfortable, alternatively we can discuss the support you need over the phone or via email. We will help you understand your diagnosis of dementia and signpost you to the right support for you

How much will it cost?

This service is free.

How do I contact you?

You can make contact with us by emailing admin@ageukhla.org.uk or calling 01303 269602. We will take your details and pass them on to the relevant team member.

Urgent Support

Heart of Kent Hospice is a part of a new Dementia Helpline service across Kent.

The Dementia and Me helpline is a free service to help offer support and advice for people living with dementia and their family or carers. Heart of Kent Hospice will answer calls to the helpline from 9:00am – 5:00pm, Monday-Friday, whilst calls out of hours will be answered by Mental Health Matters.

The helpline service will:

•Provide emotional support and advice.
•Offer an immediate point of contact in a crisis.
•Refer to Dementia & Me Co-ordinators.
•Refer to Dementia & Me Post-Diagnostic Services.
•Signpost to other services and organisations that can assist with dementia support.

Telephone: 0800 500 3014

Farrow Court
Stanhope Road
Ashford
TN23 5RF
United Kingdom

Email: admin@ageukhla.org.uk
Telephone: 01303 269602

Dementia and me is a service designed to help enrich the lives of people living with dementia. We run a number of free Memory Cafes in and around Hythe, Folkestone, Lyminge and Ashford to offer a safe and calm environment to meet others living with dementia, share experiences, get information and advice, as well as to help you get out of the house and socialise.

We also offer a range of peer support groups assisting those that have been newly diagnosed living with young onset Dementia and for family and carers.

Who can join?

The memory cafes are open to anybody who has an interest in dementia, whether you are personally living with dementia, are a carer or family member, or someone even just wanting to find out more. There will be dementia-friendly and reminiscence activities available as well as information, advice and signposting.

Refreshments will be supplied free of charge.

Please note: If you need personal or physical support, please come to the events with a carer or family member.

When and where do the memory cafes take place?

There are a number of cafes organised around the Hythe, Lyminge and Ashford areas each month. Please email the office on admin@ageukhla.org.uk or call 01303 269602 for the latest dates and venues.

Farrow Court
Stanhope Road
Ashford
TN23 5RF
United Kingdom

Telephone: 01303 269602

Maintenance Cognitive Stimulation Therapy, or MCST for short, is a specific programme of group activity and stimulation suitable for use with people who are living with dementia or experiencing memory loss. Through the programme, we aim to slow the progression of dementia and improve the quality of your life, enhance your ability to communicate and help boost your mood.

What can I expect if I join a MCST group?

There will be up to ten people in each group, along with the group leader and assistant. The atmosphere is relaxed, and the idea is to have fun and get to know the other group members, as well as benefit from the activities. Sessions always begin with a tea or coffee and a chat. After that, there will be an activity, with themes added, using different materials where possible, to avoid repetition. The activities are designed to stimulate different areas of the brain each week. These activities are geared to what you, as an individual, feel comfortable doing.

How often to the sessions take place?

Each groups meets once per week and we have three sessions running:

Mondays: 10.30am – 12 noon at the Lyminge Hub
Mondays: 1.30pm – 3.00pm at the Lyminge Hub
Tuesdays: 10.30am – 12 noon at the Ashford Hub

How do I get in touch to book?

You can make contact with us by emailing admin@ageukhla.org.uk or calling 01303 269602. We will take your details and pass them on to the relevant team member.

How do I pay?

You will be sent an invoice at the beginning of the month for the service you were provided with in the previous month. You can either make payment by card by calling us on 01303 269602 or by paying on line via BACS. Please note, we no longer accept payment by cash or cheque.

Farrow Court
Stanhope Road
Ashford
TN23 5RF
United Kingdom

Email: admin@ageukhla.org.uk
Telephone: 01303 269602

Support at home is designed to help older people remain independent in their own homes by assisting with day-to-day living tasks that might have become more difficult.

What we offer:

• Light Housework
• Laundry
• Ironing
• Changing bedding
• Shopping
• Dealing with correspondence
• Meal preparation

We tailor the service to your preferences and needs. We visit you at home in the first instance, to discuss your requirements and agree with you the tasks you would like carried out. Our Co-ordinator will then match you to a suitable Independent Living Assistant who will always carry identification, visit at pre-arranged times and carry out the tasks we have agreed with you.

*Please note that where possible we will always try and send the same person, however we may need, at times, to send someone else.

Services we do not cover:

We do not offer personal care services, prompting or taking of medication or working at heights. However, if your needs are beyond what we can provide, we will be able to assist you in finding the right support through our Information and Advice service or direct you to the most appropriate support.

Are your staff DBS checked?

All our staff are rigorously vetted including checks via the Disclosure and Barring Service and the Protection of Vulnerable Adults Register. They all receive comprehensive training and are regularly reviewed and monitored to ensure a consistently high quality of service.

How do I pay for my services?

You will be sent an invoice at the beginning of the month for the service you were provided with in the previous month. You can either make payment by card by calling us on 01303 269602 or by paying on line via BACS. Please note, we no longer accept payment by cash or cheque.

Farrow Court
Stanhope Road
Ashford
TN23 5RF
United Kingdom

Email: admin@ageukhla.org.uk
Telephone: 01303 269602

As we get older the situation for us and the ones we care for is likely to change.

Age UK Hythe, Lyminge and Ashford have a team of expert Information and Advice Officers that offer a free, confidential and impartial information and advice service for anyone over 55, their families and carers.

The Officers are able to help you navigate through those changes and ensure that you receive the appropriate support.

How can you help me?

• You can talk to one of our trained and experienced Information and Advice Officers.
• We also stock a wide range of free information guides and leaflets written for the benefit of older people.
• Home visits or community venue visits can sometimes be arranged.
• You can also download advice guides, information leaflets and fact-sheets on the Age UK website. Click on the link below for more information.

https://www.ageuk.org.uk/services/information-advice/guides-and-factsheets/?utm_source=google&utm_medium=cpc&utm_campaign=GrantsBrand&gad_source=1&gclid=EAIaIQobCh

What can the team help me with?

• Maximising your income: Completing benefit checks to ensure that you are receiving all you could be entitled to.
• Help with form filling: We know those forms are tough! Our team are here to support you. Whether with Blue Badge applications, Attendance Allowance or any other form you need support with, we are just a call away.
• Care and support advice: A change in health can be a challenge and often needs adapting to. Find out what support is out there and where to access it.

What can you not assist me with?

We are unable to offer you information on any legal, financial, tax or debt advice, nor Power of Attorneys or will writing, however we will be able to put you in contact with an appropriate organisation who can. You can also download advice guides, information leaflets and fact-sheets on the Age UK national website. Click on the link below for more information.

https://www.ageuk.org.uk/services/information-advice/guides-and-factsheets/?utm_source=google&utm_medium=cpc&utm_campaign=GrantsBrand&gad_source=1&gclid=EAIaIQobC

How much does it cost?

The service is free to everyone, but any donations for assistance provided are gratefully received.

How do I get in touch?

You can make contact with us by emailing admin@ageukhla.org.uk or calling 01303 269602. We will take your details and pass them on to the relevant team member.